Shipping Coverage
We currently ship to the following countries:
🇱🇺 Luxembourg, 🇳🇱 Netherlands, 🇧🇪 Belgium
Shipping Carriers
We use PostNL and DPD to deliver your orders quickly and reliably.
Processing & Delivery Times
- Orders are processed within 1 business day.
- If you place your order before 14:00 on a business day (Monday – Friday), your package will typically arrive within 1 business day in Luxembourg, Netherlands, and Belgium.
- 95% of orders arrive within 1 business day, but in some cases, delivery may take up to 2 business days.
- Orders placed after 14:00 or on weekends/public holidays will be processed on the next business day.
- Estimated delivery dates are displayed on each product page.
Shipping Costs
- Free shipping for orders above €25.
- Orders below €25 have a shipping cost between €5.95 – €10, depending on the product and destination.
Tracking & Notifications
- You will receive a tracking number via email once your order has shipped.
Lost, Delayed, or Damaged Packages
- If your package is lost, you are entitled to a full refund.
- If your package is delayed or damaged, you can return it at our cost and receive a full refund.
For any questions or concerns, feel free to contact our support team.